Frequently asked questions

No. A biopsy may be performed to distinguish different conditions. Ask your clinical team why it was taken and what the result means.

If you have previous reports and biopsy records, show them during your consultation. Your clinician decides whether the same examination needs to be repeated.

Check the booking instructions that match your examination and individual health. If the timing for water, food or medicines is unclear, ask the clinic before starting preparation.

Confirm whether both can be performed together and how to prepare when booking. The plan may vary with your health and appointment availability.

Tell the clinic how you have taken the preparation medicine and your current condition, and obtain instructions. Do not decide on the dose or examination schedule yourself.

Consultation, recovery and result explanations also need to be considered. Plan activities after checking the home and activity instructions for your sedation and any treatment.

There is no single answer for everyone. Discuss possible approaches based on the examination purpose, your health and previous experiences.

Yes. Describe the symptoms and the medicines used, if known. Any available records can help the consultation.

If you have received sedation, do not drive yourself home. Confirm your clinical team's instructions about an accompanying person and subsequent driving restrictions.

This cannot be assumed. Ask for an explanation of same-day treatment or further treatment plans based on the findings and your health.

If tissue testing was performed, you need to receive the result and discuss the next steps.

Get follow-up timing advice from a clinician who has reviewed the tissue results and examination details.

Do not decide by the number alone. Discuss whether the tests suit your screening purpose and health.

Before booking, check the tests actually included and the optional tests for each type of screening.

Do not assess symptoms based only on screening results. Consult your clinical team if discomfort continues or new symptoms appear.

No. Do not stop medicines or change doses on your own. Use your medication list to obtain individual instructions.

The instructions supplied for your booked examination and for you take priority. Check any differences with your clinical team.

Do not decide on your own; explain the situation to the clinic. Your clinical team needs to confirm whether the examination can proceed or the schedule should change.

Instructions may vary depending on sedation, biopsy and polyp removal. Confirm individual instructions before going home.

Do not interpret it that way. If a biopsy or other testing was performed, check with the clinic that you have received the results.

Seek immediate medical assessment. Use emergency care if symptoms are serious or it is difficult to contact the team promptly.

First ask about same-day availability and whether advance preparation is needed, and obtain booking confirmation.

Charges may vary with the examinations and treatments actually performed. Ask about included and excluded services and how any additional items will be explained.

Website translation and the actual scope of consultation or interpretation are separate. State the language you need and confirm available support when booking.